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The comments of our Guests

“Superb & Friendly Staff”
5 su 5 stelle

We visited Lugano for the first time to attend the Autumn Fest so we booked this for easy access to the all of the activities. It was perfect, we were mere steps away from all of the action, but once we re-entered the hotel it was all peace & serenity. The room was lovely & clean and there was an amazing breakfast buffet - do at least try a sip of the decadent hot chocolate on offer. We arrived via train and it was a super easy walk down to the hotel, the walk back up is not bad either, we had little luggage so it was a breeze for us. Normally, I would have felt a little short-changed not to be staying in a lakeside hotel in a city where the lake is one of the main attractions, but you are only minutes away by foot and you get the opportunity to pass many lovely shops on the way. The staff is amazingly sweet and friendly, we would stay here again on any visit to Lugano!

“Fabulous Hotel!”
 5 su 5 stelle

This was one of the best hotels I stayed on whilst cycling solo from Lancashire to Sicily on May 2014. As soon as I arrived, all of the staff were fantastic, so friendly and helpful - nothing was too much trouble - even my bicycle was accommodated in luxury! The room was lovely as was every area in the hotel. Location is perfect with great restaurants close by. Breakfast was simply amazing! HIGHLY recommended! “Chapeau” 5 su 5 stelle Can't say much more after all this good reviews. This is a superb hotel with a superb staff ! Excellent breakfast. Even our dog got treated like a queen ! On the room there was a dog basket ready with some doggy snacks. Chapeau for this hotel.

“An Excellent Hotel!”

5 su 5 stelle
Our entire experience at this hotel was fantastic. The staff were friendly and professional, going through on arrival everything we needed to know about our stay. Our bags were taken to our room which was a good size, with a large bathroom and a nice large shower head. A good sized safe in the room and a mini bar with complimentary drinks etc... in it. There was coffee/tea etc.. in the lobby, and the breakfast had a large variety of foods and beverages, a vast selection. The hotel itself is in a great position within walking distance to the shops and railway. On departure we were offered snacks and drinks for our journey. A great place to stay, highly recommended.

“Best Breakfast Spread”
5 su 5 stelle

Having staying all over Europe over many years was amazed to see the real Swiss Hospitality ! The only meal you start the day is the Breakfast and for sure this place has the best in this part of Switzerland Must and highly recommended to eat the Breakfast here

“Great Stay - Awesome and Memorable Property”
5 su 5 stelle

Only stayed one night, wish we would have planned better and would have wanted to spend an additional day in this area. Great boutique property and service. Check in, Room Treats, and Breakfast were all memorable, fun and friendly. Candy, Coffee at check in. Breakfast was a huge spread that included the very best white and milk hot chocolate along with other local and standard breakfast items. Room itself was clean, well appointed and comfortable. Easy walking distance in town. If you travel by car, finding the hotel and parking can be a little tricky.

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