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A certain help to reach the service excellence!

The comments of our Guests

“Traditional, but all the better for it”
5 su 5 stelle

We had a short stop over in Lugano, en route to Italy. The Lugano Dante clearly prides itself on the care that it offers its customers and this was evident from the moment you arrive. The rooms are traditional and conservative in décor and design, but are very clean, and in good order. The breakfast was quite superb, my teenage children were taken aback by the selection!

The parking can be unusual until you are used to it. As you approach the pedestrianized area you need to buzz the hotel via a communication pillar. At this point they will lower the retractable bollard which allows you to drive through the pedestrian area to the garage. No issues, but worth knowing before you arrive.

A great stay and we will return.


“Great location and very friendly staff”

4 su 5 stelle Recensito

This is a perfect start to explore Lugano. With the staff always friendly and service oriented and the free candy, tea and cakes in the reception there is a nice atmosphere created. Also good breakfast.

“Top Notch Service”
5 su 5 stelle

I recently returned from beautiful Lugano, Switzerland, where I stayed at the Lugano Dante Center Hotel for 3 nights with my fiancee. We had a wonderful time and I would like the comment the hotel on how great the service was:

- The hotel emailed me in advance to find out what temperature they should set the thermostat in my room at, which drinks to stock the minibar with, and to find out which type of pillows we wanted (I picked an orthopedic pillow).
- The breakfast is fabulous. I especially enjoyed the hot chocolate on tap and the selection of cheeses.
- The staff is friendly. Valentina checked us in and gave us a full introduction of things to do in Lugano. The entire staff greeted us with "Buon Giorno" each time we saw each other.

I really am looking forward to my next stay at the Lugano Dante Center!

“GREAT LOCATION, QUICK, EXPENSIVE, SUPER BREAKFAST”

5 su 5 stelle

Stayed here more than 30 times and have always been happy. It is really a business hotel designed for single travelers (the breakfast room is a series of small two person tables) but has a great location for everything in Lugano if you are on vacation. The breakfast is very good but no restaurant service at any other time however there are many dining options right outside the door. The bar provides some free food with the purchase of a drink which is actually quite good.

Rooms can be a bit small but some have recently been renovated with new bathrooms and wonderful showers. Forget parking, its cheaper to buy a new car!

Service very good and quick. Free Internet is excellent.
Consiglio sulle camere: It's a bit of a rabbit warren which creates many different sizes of room. It's probably luck

“Excellent staff and perfect location”
5 su 5 stelle

The Dante certainly lived up to it's excellent reviews. The hotel is perfectly located right in the centre of town, a very short walk to the lake, shopping and places to eat and drink. The hotel is very efficient, friendly and comfortable. The staff are amazing, really making the extra effort to effort and lots of thought has been put into all the small touches that make you smile.This special attention to detail starts before you arrive, I recommend taking advantage of the online check in.
The room it's self was very clean, quite and conformable. We were also given a free up grade. The buffet breakfast has a lot of choice and was well prepared.
If you are looking for a stylish modern boutique hotel this may not be for you. We found this hotel perfect for Lugano, clean, perfect location, very friendly and a good nights sleep. Thank you to all the staff at Lugano Dante for making it a wonderful stay. I look forward to coming back.

“Fantastic hotel, staff and location”
5 su 5 stelle

We just stayed at this hotel for two nights. Originally I had selected somewhere else but the reviews weren't great so switched to the Dante. Yes, it may be a bit more expensive than most but wheat you get is a fantastic location in the heart of the old town, amazing staff who were so friendly and helpful and an incredibly comfortable room. The breakfast buffet is also excellent and has a lot of choice.

This was a real find in Lugano and we absolutely loved this hotel!

“Great location, friendly staff”
5 su 5 stelle

The location is excellent for exploring Lugano city centre, but does not have lake views. It's a dozen steps from the funicular that runs between the train station and the city. It's close to Manor (department store with cafe/restaurant) and the main shopping area.

The rooms were clean & comfortable but not particularly spacious. Beds were comfortable with a good choice of pillows. Bathrooms were clean, bright and well-equipped. Having complimentary soft drinks in the room and tea/coffee in the lounge was a welcome extra. Although we didn't arrive by car, watching the car lift was well worth it!

Breakfast was extensive and the quality was ok. The thing I most appreciated was the staff - everyone was pleasant, welcoming, attentive and helpful.

I think the official rating is 4* and that feels about right.

“Home away of home”
5 su 5 stelle

Lugano Dante is perfect ,the staff are professional .It is in the center of the downtown.It is our favorite hotel in Lugano .Rich breakfast.Near the lake ,Manor is very near.Mny luxry shops.No need for car .



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